Jacksonville Public transport

Jacksonville Transportation Authority

JTA
100 North Myrtle Avenue
Jacksonville, FL 32204
Phone (904) 630-3181
Fax (904) 630-3166

Mailing Address:
P. O. Drawer "0"
Jacksonville, FL 32203

Customer Service (Buses and Trolleys)
(904) 630-3100
TDD (904) 630-3191

JTA Connexion and Paratransit Services
(904) 265-6999
TDD (904) 636-7404

Lost and Found
Phone (904) 630-3189
9 am - 4 pm

Tickets & Passes

JTA is happy to offer you online purchases for our weekly and monthly passes (good on JTA buses, Skyway and Ride Request services), bus ticket books and stadium shuttle passes.

* All online orders completed by noon on a regular business day (Monday - Friday) will be shipped the same day via the U.S. Postal Service.
* Orders over $50 will be sent via certified mail.
* For orders shipped within the U.S., please allow 5-7 business days to receive your passes.
* Pass shipping times are estimates only.
* All online pass purchases are final; passes cannot be exchanged or refunded.
* Shipping charges ranging from $1 to $5 apply to all orders. Charge amount is based on value of total order.

JTA does not assume responsibility or liability for passes that are lost during shipping. If you have questions regarding your online order or if you did not receive your passes, please call (904) 630-3110 or send an email to ecommerce@jtafla.com.