Jacksonville
Transportation Authority
JTA
100 North Myrtle Avenue
Jacksonville, FL 32204
Phone (904) 630-3181
Fax (904) 630-3166
Mailing Address:
P. O. Drawer "0"
Jacksonville, FL 32203
Customer Service
(Buses and Trolleys)
(904) 630-3100
TDD (904) 630-3191
JTA Connexion
and Paratransit Services
(904) 265-6999
TDD (904) 636-7404
Lost and Found
Phone (904) 630-3189
9 am - 4 pm
Tickets
& Passes
JTA is happy
to offer you online purchases for our weekly and monthly
passes (good on JTA buses, Skyway and Ride Request services),
bus ticket books and stadium shuttle passes.
* All online
orders completed by noon on a regular business day (Monday
- Friday) will be shipped the same day via the U.S. Postal
Service.
* Orders over $50 will be sent via certified mail.
* For orders shipped within the U.S., please allow 5-7 business
days to receive your passes.
* Pass shipping times are estimates only.
* All online pass purchases are final; passes cannot be
exchanged or refunded.
* Shipping charges ranging from $1 to $5 apply to all orders.
Charge amount is based on value of total order.
JTA does not
assume responsibility or liability for passes that are lost
during shipping. If you have questions regarding your online
order or if you did not receive your passes, please call
(904) 630-3110 or send an email to ecommerce@jtafla.com.
